Complaints & Complaints
We view compliant as an opportunity to understand our client better. We recognize that efficient and effective administration of complaint is the definitive measure of customer experience. We strive to:-
- Be courteous, sensitive and helpful;
- Always act with integrity and professionalism;
- Resolve your complaint efficiently
If your service experience has not lived up to our commitment, please allow us the opportunity to learn from your experience and to improve, by telling us about your experience first.
You may of course, refer the matter to an external adjudicator, if you remain dissatisfied.
Drop us a line anytime at
and we’ll get back soon.